What Detergents do you offer?
We offer a variety of the top name brand detergents including, but not limited to:
Detergents: Tide Original™, Gain Original™, Downy Softener™, and Arm and Hammer Original™.
Free and clear detergents: All™, Tide™, Downy™, Dreft Baby™, and Seventh Generation™.
Dryer sheets: Bounce™ and Gain™.
Please specify your detergent, and dryer sheet preference in the "Laundry Preferences" section when placing your order.
Is there a minimum?
There is a 25 pound minimum for all orders. If you send less than 25 pounds, you will be charged at the minimum.
Can I get my garments ironed?
We offer something better than regular ironing in the way of safely steam pressing your clothes using a commercial presser!
What is a deck box and how does it work?
If you like our service but are afraid of missing a pickup or delivery time, our weather-proof deck box gives you the flexibility and convenience to pickup or drop off your laundry right beside your home! Schedule a pickup time, drop your laundry in our box, and we'll come pick it up without even knocking on your door. Alternatively, should you be unable to personally receive a delivery at the door, no worries! We can place your fresh clothes back in the deck box - easy breezy!
What's the difference between ironing & pressing?
Ironing is the act of moving an iron back and forth across a fabric. In contrast, pressing is the act of holding an iron directly onto the fabric to press out a wrinkle or flatten a seam. When done correctly, pressing is generally less damaging to fabric than the back and forth motion of traditional ironing.
What if I miss my pickup or delivery time?
If you miss your pickup or drop off time frame, a missed pickup or missed drop off fee may be assessed. Avoid these additional fees by notifying and rescheduling your day/time beforehand or ask about our weather-proof deck box.
Where does my laundry physically go?
We process laundry across all mid-TN through our three processing sites in Nashville, Smyrna, and Murfreesboro, where we offer commercial and consumer laundry and bundle service.
How do I place an order for pickup?
Ordering laundry service is easy! Just download our mobile application and start an order. You can choose your preferred pickup day and time.
What are your payment terms?
For residential clients, payment is processed prior to delivery.
For commercial clients, payment is 30 days net and billed monthly. The contracted amount will be automatically debited from the client’s account in accordance with client’s payment preferences.
Am I required to rent laundry from you?
Our focus is only on cleaning your laundry so we do not lease garments at this time. If you own it, we’ll clean it! No rental fees = No hassle.
I need the laundry cleaned in dye-free/perfume-free products, is that possible?
Yes - we offer scent-free detergent in All Free and Clear detergent. We can provide other scent- and dye-free detergents as well upon request such as Country Save. Scent-free, dye-free, all natural, and biodegradable detergents may incur a surcharge of 10c per/ lb due to their higher cost.
How are my items packaged?
Bundles are packaged in either our clear plastic bagging or the client’s own bag or a combination of both.
What types of laundry do you clean?
Above and beyond standard clothing, we can clean a variety of laundry types from robes to bedding, uniforms to drop cloths. If you’d like to discuss your specific laundry needs, complete our contact form above and we’ll give you a call today.
What kind of bleach do you use?
We offer original chlorine bleach and colorload - non chlorine bleach.
Original chlorine bleach:
Colorload - non chlorine bleach:
Is it really only $1.75 per pound?
Yes! We’ll pickup, clean and deliver your laundry two days later for only $1.75 per pound; no hidden or ancillary fees. Affordability with high quality is what we aim for, and it’s makes us different than any other cleaner in the Nashville area. There is a 25 pound minimum for all orders. If you send less than 25 pounds, you will be charged at the minimum.
Do you only clean clothing?
We do it all; from wedding gowns to cat beds, Clothesline Laundry can take care of all your washing needs. Head over to our Pricing page to view a complete list of all the types of laundry we process.
How much does the deck box cost?
We offer the deck box free of charge to all our customers who subscribe to our weekly pickup & delivery service. For all other customers interested in a box, we charge a nominal fee of $5/month to rent our 90 gallon deck box which includes a box, a lock, and a key.
When will I get my clothes back?
We offer both same-day as well as two-day service and delivery. Orders received for pickup times before 10 am generally qualify for same-day service and return delivery. All pickups after 10 am are normally scheduled for next-day delivery.
What should I put my clothing in for pickup?
You can place your items in any bag - plastic or otherwise - you have available to use. If you send your laundry in a reusable bag, we'll return it to you with your clean items. We also offer a breathable nylon/polyester bag for convenient home-use and transport.
How do I pay for my laundry order?
We accept all major credit cards including Visa, Mastercard, Discover and American Express. You can pay for your order at the time of pickup or conveniently through our mobile app.
Do I need to sort my clothes?
Nope! We'll take care of the sorting; all you need to do is bag your items and have them ready for our driver. It's that easy.
Can I have more than one pick up per week?
For both commercial as well as residential clients, we offer daily, weekly, monthly, or a la carte pickup via our app. We also offer same-day or overnight service for next-day-morning delivery.
Can you provide a count of the laundry given?
For our commercial clients, Less Laundry can provide an inventory count of each laundry item picked up and/or processed per our client’s preferences (“itemized inventory service”). Inventory services can be provided for an additional 9c per pound which we offer clients as a daily, periodic, or ad hoc service.
Is my laundry cleaned with other client's laundry?
No - laundry of one client is NEVER commingled with the laundry of another.
Can we get the laundry back the same-day as pickup?
Absolutely! For an additional fee we can pick up your laundry and return it clean and folded later that day.